Return and Exchange Policy
Quality Guarantee: All our products are guaranteed to be of high quality as described, and we carefully verify each order before shipping. We are committed to providing high-quality products for your children.
Product Inspection Upon Delivery: Upon receiving your order, please inspect the products immediately. If there is any damage or manufacturing defect, please notify us within 24 hours of delivery and we will replace the product.
Return Policy:
Time Frame: You can return the product within 4-7 days from the date of delivery
Product Condition: The product must be in its original condition, unused, with original packaging
Return Cost: 2 Kuwaiti Dinars (shipping and return cost) will be deducted from the refund amount
Refund Period: The amount will be refunded within 7 business days after receiving the returned product
How to Return:
Contact us via email: kuwait-info@smart-kids.me
Mention the order number and reason for return
Our representative will contact you to arrange the pickup process
Important Note: Please do not refuse to receive the order upon delivery, as this may cause delays in processing your order.
Your Rights: This policy complies with consumer protection laws in the State of Kuwait, and your rights are protected according to the law.